Why DeskTel, Why Outsourcing to the Philippines

Unique Perspectives From the DeskTel Management Team

Experience Counts and We Have a Lot Of It

At DeskTel, our experience helps cut through the noise to provide fit, form, and function to your remote workforce. Whether you need a service-oriented senior account manager or an army of outbound storytelling sales folks, we have you covered through outsourcing Philippines expertise.

  • Illustration of Professionals

    Professional Talent Pool

    Unbeknownst to many, industry professionals in the Philippines go through the same rites of passage as their Western counterparts; the rigors of education, accreditation, and licensure that define their industries. This makes outsourcing in the Philippines a reliable solution for businesses worldwide.

    It’s no wonder then that our PH teams are fully qualified and capable of working with all types of organizations, from sole proprietorships to international enterprises, at all levels of experience.

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    Experienced in Industry

    Our senior partners are credentialed professionals in their own fields of study. Our kaleidoscope of perspectives and shared experiences provide the foundation for smart business practices that, in the end, serve our clients uniquely within the outsourcing Philippines landscape, part of the broader BPO industry.

  • Illustration of individuality on how Desktel value self-development.

    Shared Sense of Being

    We value individuality, family, and community. We encourage self-development, alternative education, and active mentoring. We make every effort to employ and engage genuinely good people and aim to build lasting client relationships with those that are like-minded.

  • Illustration of how Desktel works, and what we aim for your business.

    A Trusted Track Record

    Actual business experience across relevant industries is what sets us apart from the rest. From startup to exit, we’ve been there, and we’ve got all of the hats to show for it.

    Our track record allows us to identify, build, and support your remote Philippine workforce in the culture and work-language that you speak.

How To Approach Your DeskTel Team.

  • We’re an international group of business owners, operators, and industry professionals that genuinely understands what it takes to grow and run businesses. We help staff and co-manage teams based on these active experiences, alone.

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  • As long as the work can be accomplished remotely or from a regional office, DeskTel can proficiently staff and support the positions in mind. Whether in the fields of computer engineering, financial analysis, tele-sales, or customer service, the Philippines has played host to such premier industry talent for over 30 years.

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  • Certainly, licensed DeskTel professionals from the Philippines can effectively collaborate with accounts like yours, even in the absence of a corresponding license in your specific region or industry. It's crucial to note however, that the extent of permissible work is subject to the constraints and limitations outlined by your industry's governing body.

    You’d be surprised at the number of ways clients have adjusted work streams in order to fully leverage the knowledge-base of DeskTel’s industry professionals!

    Read more, because this is a commonly asked question!...

  • Clear work streams, open communication, active learning, and regular feedback loops. These are the keys to success for running teams of more than one person. When running an international team with DeskTel, everything should be just a bit ‘more intentional.’

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  • DeskTel’s management team is designed to effectively handle the unique challenges of managing remote and regional teams. From keeping your teams accountable to professionally handling your data security, DeskTel management understands how to get the most out your assigned team.

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  • What will it cost? Most positions that cost $20-$40/hour at home will run $10-$13/hour with DeskTel.

    Can the DeskTel team work any schedule? Our office supports clients 24/7. Be it nights, weekends, 9-hour shifts, or 12-hour shifts, your assigned DeskTel team can align with your office’s needs.

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  • A higher standard of data protection, consumer privacy, and employment practices. We’re a US company, with roots in LA, Phoenix and New York; we happily comply with all US labor laws and regulations.

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The Philippines Leads the Industry in Offshored Remote Team Support

Representation of be educated

Educated and Affordable

The $ USD dollar stretches further in the Philippines. Companies come to DeskTel to find the best talent at highly competitive rates.

illustration of communication

English Speaking Accent-Neutral

America’s influence on Philippine culture has created a group of working citizens that speak English with a minimal accent, referred to as ‘accent-neutral’ English speakers. Accent-neutrality can be a qualifier for organizations that seek such.

Flexible work schedule

Flexible Work Schedules

The Philippines’ 24-7 work culture means that your projects can be worked on around-the-clock by professionals of your choice. As a leading outsourcing provider in the Philippines, DeskTel offers flexibility, ensuring that we align with your business hours, no matter where you're located.

Illustration of how Desktel team communicates all over the world.

Integrated Communications

Our team adapts to your way of communicating and getting things done. Whether you’re a startup using free tools like Slack and Asana or an enterprise running on Oracle Netsuite, DeskTel's outsourcing services in the Philippines integrate smoothly into your workflow.

  • 73% of surveyed executives found that working remotely has been a success

    Price Waterhouse Coopers

  • Employers can immediately save $1,200 in labor expenses per person, per month, when switching to DT

    DeskTel Group

  • 22% of the American workforce will be working remotely by 2025

    Upwork

  • 66% of International employers are redesigning their workplaces to accommodate remote working

    Microsoft

  • A Pioneer In The Industry

    A Pioneer In The Industry

    Southeast Asia is the birthplace of the ‘remote team’ Busines Process Outsourcing industry. The Philippines remains at the forefront of offering the best quality of candidates for such work.

  • A Culture of Hard Work

    A Culture of Hard Work

    A fight for betterment of the next generation. This is the bedrock that drives the work ethic of our Philippine professionals.

  • Retain Talen, Minimize Turnover

    Retain Talent, Minimize Turnover

    Our professionals are grateful for the work opportunities offered by companies like yours. We consider every project a new opportunity to learn, support, and grow.

  • Optimize Team Output

    Optimize Team Output

    Handpick key teammates that you would like us to support and co-manage so that you can create your all-star team!