Why DeskTel, Why Outsourcing to the Philippines
Unique Perspectives From the DeskTel Management Team
Experience Counts and We Have a Lot Of It
At DeskTel, our experience helps cut through the noise to provide fit, form, and function to your remote workforce. Whether you need a service-oriented senior account manager or an army of outbound storytelling sales folks, we have you covered through outsourcing Philippines expertise.
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Professional Talent Pool
Unbeknownst to many, industry professionals in the Philippines go through the same rites of passage as their Western counterparts; the rigors of education, accreditation, and licensure that define their industries. This makes outsourcing in the Philippines a reliable solution for businesses worldwide.
It’s no wonder then that our PH teams are fully qualified and capable of working with all types of organizations, from sole proprietorships to international enterprises, at all levels of experience.
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Experienced in Industry
Our senior partners are credentialed professionals in their own fields of study. Our kaleidoscope of perspectives and shared experiences provide the foundation for smart business practices that, in the end, serve our clients uniquely within the outsourcing Philippines landscape, part of the broader BPO industry.
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Shared Sense of Being
We value individuality, family, and community. We encourage self-development, alternative education, and active mentoring. We make every effort to employ and engage genuinely good people and aim to build lasting client relationships with those that are like-minded.
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A Trusted Track Record
Actual business experience across relevant industries is what sets us apart from the rest. From startup to exit, we’ve been there, and we’ve got all of the hats to show for it.
Our track record allows us to identify, build, and support your remote Philippine workforce in the culture and work-language that you speak.
How To Approach Your DeskTel Team.
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We’re an international group of business owners, operators, and industry professionals that genuinely understands what it takes to grow and run businesses. We help staff and co-manage teams based on these active experiences, alone.
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As long as the work can be accomplished remotely or from a regional office, DeskTel can proficiently staff and support the positions in mind. Whether in the fields of computer engineering, financial analysis, tele-sales, or customer service, the Philippines has played host to such premier industry talent for over 30 years.
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Certainly, licensed DeskTel professionals from the Philippines can effectively collaborate with accounts like yours, even in the absence of a corresponding license in your specific region or industry. It's crucial to note however, that the extent of permissible work is subject to the constraints and limitations outlined by your industry's governing body.
You’d be surprised at the number of ways clients have adjusted work streams in order to fully leverage the knowledge-base of DeskTel’s industry professionals!
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Clear work streams, open communication, active learning, and regular feedback loops. These are the keys to success for running teams of more than one person. When running an international team with DeskTel, everything should be just a bit ‘more intentional.’
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DeskTel’s management team is designed to effectively handle the unique challenges of managing remote and regional teams. From keeping your teams accountable to professionally handling your data security, DeskTel management understands how to get the most out your assigned team.
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What will it cost? Most positions that cost $20-$40/hour at home will run $10-$13/hour with DeskTel.
Can the DeskTel team work any schedule? Our office supports clients 24/7. Be it nights, weekends, 9-hour shifts, or 12-hour shifts, your assigned DeskTel team can align with your office’s needs.
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A higher standard of data protection, consumer privacy, and employment practices. We’re a US company, with roots in LA, Phoenix and New York; we happily comply with all US labor laws and regulations.
The Philippines Leads the Industry in Offshored Remote Team Support
Educated and Affordable
The $ USD dollar stretches further in the Philippines. Companies come to DeskTel to find the best talent at highly competitive rates.
English Speaking Accent-Neutral
America’s influence on Philippine culture has created a group of working citizens that speak English with a minimal accent, referred to as ‘accent-neutral’ English speakers. Accent-neutrality can be a qualifier for organizations that seek such.
Flexible Work Schedules
The Philippines’ 24-7 work culture means that your projects can be worked on around-the-clock by professionals of your choice. As a leading outsourcing provider in the Philippines, DeskTel offers flexibility, ensuring that we align with your business hours, no matter where you're located.
Integrated Communications
Our team adapts to your way of communicating and getting things done. Whether you’re a startup using free tools like Slack and Asana or an enterprise running on Oracle Netsuite, DeskTel's outsourcing services in the Philippines integrate smoothly into your workflow.